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ABOUT

A LITTLE ABOUT ME...

I firmly believe that life is meant to help us grow.  Every challenge, opportunity, fork-in-the-road is intended to forge us into better versions of ourselves.  This personal belief has ensured that performance improvement and professional development have been focal points in my work.

 

Over the past 10 years, I have worked in instructional design and professional development.  Whether I am cultivating career readiness in adult learners or optimizing the performance of employees in a business setting, I am driven to design and facilitate learning experiences that support the achievement of individual and organizational goals with strong, measurable results.

Click through the skills listed on the right to learn more about my experience.

TESTIMONIAL
“Since joining the Technical Training Development Team in early 2024, Claire Williams has exemplified a visionary approach to training content that has transformed our resources.  Claire took ownership of the Quick Reference Video Project, producing exceptionally polished content through professional editing and voiceovers.  Despite having no prior railroad experience, her deep dive research into the rulebooks and proactive outreach to subject matter experts has brought invaluable accuracy and clarity to her work.  Beyond video production, Claire developed training resources specifically tailored for the Equipment Trainers.  Her unique, thoughtful design materials have been met with enthusiastic feedback from the trainers who describe her work as some of the best content they’ve ever used.  Claire doesn’t just present information, she ignites critical thinking by embedding contextual cues on how, when, and where to apply the training, ultimately adding depth to the trainer’s knowledge.  Through her vision and innovation, Claire has set a new standard for content creation and instructional design within our team.”

Geoff Birch

Director of Technical Training & Development at Amtrak

Statement for 2024 Safety & Technical Training Visionary Award

"Claire has excelled in building productive relationships with her subject matter experts, facilitating effective working meetings, and ensuring clear communication throughout her projects' lifecycle.  Her work consistently garnered high levels of approval and positive feedback from all relevant stakeholders, reflecting her attention to detail and dedication to delivering quality outcomes."

Nicole Konicke

Instructional Design Manager at Amtrak

Supervisor

"Claire's user experience research into how adults are developing interview skills and what educational tools they are using to improve those skills was of great value to our business goals.  The research she presented supported us in making informed and strategic decisions regarding the learning experiences offered to our customer base."

Chris Patel

Managing Partner of Venture-Ed LLC

Former Client

"Claire is an outstanding and dedicated professional. She consistently puts out high quality work based in grounded research and best practices. When it comes to her students and colleagues, she is always willing to go the extra mile. I can honestly say Claire is one of the best individuals I have ever worked with!"

Trevor Gulledge

Associate Director of Orientation & Transition Programs

at the University of Delaware

Former Supervisor

CONTACT
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Get in touch

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